Terms & Policy

Privacy Policy

Noble TeleHealth LLC (“Noble Telehealth”, “we” or “our” or “us”) values your privacy. Noble TeleHealth offers a telemedicine platform and telemedicine (the “Telemedicine”). This TeleHealth Privacy Policy applies to our website www.nobletelehealth.com (the “Site”), as well as the Telemedicine, which is accessible through the Site. Through our Telemedicine participating medical professionals and healthcare staff (“Healthcare Providers” or “Providers”) can provide health care Telemedicine online or via phone to their clients and patients (“Patients”). Medical affiliate marketing subcontractors (“Affiliates”) register and subscribe to Telemedicine services administered by Providers. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about visitors to our Site and users of our Telemedicine.

The privacy and security of Patients’ individual identifiable health information provided to Noble TeleHealth in connection with Telemedcine may be protected by federal law (HIPAA, the HITECH ACT, the Omnibus Bill, etc.) and state privacy laws, because Noble TeleHealth provides Telemedicine to patients nationwide. This health information is “protected health information” (“PHI”). PHI may be used and disclosed by Noble TeleHealth as necessary to provide Telemedicine, for our own management/ operations, to meet our legal obligations, and for any other purpose for which the patient has given consent. We may share PHI with third parties for these purposes in compliance with applicable law. We may de-identify PHI and aggregate it for the purposes of monitoring and improving our products and Telemedicine.

By visiting the Site or using our Telemedicine, you agree that your personal information will be handled as described in this Policy. Your use of our Site and Telemedicine, and any dispute over privacy is subject to this Policy and our Terms of Service, including its applicable limitations on damages and resolution of disputes. The Noble TeleHealth Terms of Service are incorporated by reference into this Policy.

We may collect information about you directly from you and from third parties, as well as automatically through your use of our Site or Telemedicine.

Users may browse the informational areas of the Site without registration. However, affiliate registration is required to use the Telemedicine. Once an affiliate is registered with us and subscribed to our Telemedicine, then they can begin submitting patients for Provider consultation.

Affiliate registration. To register, an Affiliate must provide certain information about themselves and their practices including the company name, company points of contact, address, email, cell phone number, states of operation, pharmacy network, W-9 information, and payment details.

Patient registration. Patients must provide certain information to be consulted by a licensed Telemedicine Provider in their state. This includes name, date of birth, gender, address, email, phone number, insurance information, and triage information pertaining to their chronic conditions, diseases, accidents, and/ or symptoms. In addition, the Patient can communicate other health-related information to the Healthcare Provider during their telephonic consultation with Noble TeleHealth.

As a Patient, you information will be shared with Healthcare Providers as consented to by you. Our Telemedicine makes disclose your Assessments and related health information directly to your assigned Healthcare Provider. We will not make information available to Healthcare providers other than those with whom you have requested that we share your Assessments with.

In response to Legal Process. We may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena in compliance with applicable privacy laws.

Aggregate and De-Identifiable Information. We may share aggregate or de-identified information about users with third parties for marketing, advertisement, research or similar purposes. We use cookies to track information about your use of our Site and Telemedicine. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We have implemented technical, physical, administrative, and organizational safeguards to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee 100% security. You should also take steps to protect against unauthorized access pass words and PHI.

We encourage you to contact us if you have any questions or concerns regarding the privacy aspects of our Telemedicine. You may email use at support@nth1.wpengine.com.

How We Use Your Personal Data

We use the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues

Compliance with A2P 10DLC Campaigns

As part of our adherence to A2P 10DLC (Application-to-Person) campaign regulations, we ensure that any communication sent via this method is strictly done with your express consent. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We strictly abide by all best practices and guidelines set forth by governing bodies for A2P 10DLC campaigns.

Message Example(s):
Opt-In
"Noble TeleHealth complies with HIPAA and wants to exchange text messages with you. Text messaging may not be entirely secure: Text "START" to receive your patient informed consent link. Text "HELP" for help. Text "STOP" to cancel. Message and data rates may apply. View our Privacy Policy: https://nth1.wpengine.com/terms-policy/"

Opt-Out
"Noble TeleHealth: Welcome to our telehealth service. Msg freq varies. Msg & data rates may apply Reply "STOP" to unsubscribe, and "Help" for help. Please visit https://platform.caresync.tech/login to access your account."

"Noble TeleHealth: You have successfully been removed from our distribution listing and will no longer receive any additional messages."

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.